Terms of trade

Karlog Fonds ApS
Kystvej 180
9280 Storvorde
TEL: +45 40311440
CVR: 37491357

In general

Karlog Fonds ApS provides a subscription based online service at https://karlog-it.dk and https://shop.karlog-it.com. The terms apply between the individual user and Karlog Fonds ApS.

These terms and conditions of use apply to agreements between Karlog Fonds ApS and one natural person (hereinafter “the User”) regarding the Service. Only persons who are 18 years or older and live in Denmark can enter into an agreement with Karlog Fonds ApS regarding the Service.

These Terms together constitute the agreement in force between the User and Karlog Fonds ApS.

To access the Service, the User must read and accept the terms of trade.

The scope of the service

The service gives the User access to Karlog Fonds ApS's services determined when ordering.

Access to the service

In order to access the Service, the user must register a user account on the portal.

Registration and user access

The user is responsible for ensuring that the information provided is correct at the time of registration. Upon registration, the User may only provide information regarding their own payment and credit cards.

When registering, the User must enter a username and password (hereinafter “Login Information”). User Login Information is personal and may not be used by others unless otherwise stated on the product.

The user must keep the Login Information in a safe place so that others cannot gain unauthorized access to it. The user is responsible for all use of his user account.

If the User suspects illegal use of the User's Login Information, the User must immediately notify Karlog Fonds ApS and change his password.

Fees and Payment

Fees for the use of the Service must be paid in accordance with the price list in force at any given time, which is available on the website.

Payment for the subscription takes place prior to the selected period (month or year).

The user must make the payment for the subscription via the means of payment offered by Karlog Fonds ApS on the website. The user undertakes to sign the necessary documents, and to have at each payment date sufficient funds for payment available via the chosen means of payment.

Adjustments and changes

Karlog Fonds ApS reserves the right to change the fee and other conditions for the Service. The change must be notified to the User no later than thirty (30) days before the change takes effect. In the event of such changes, the User is entitled to terminate the subscription with effect from the day the change takes effect. If the User does not cancel the subscription before the change takes effect, it must be considered as acceptance of the change. Changes that are for the obvious benefit of the User apply immediately without the right of termination for the User.

Unsubscribe

Termination of the Service can take place at the end of the payment period of 1 month from the last payment. To terminate your agreement, you must unsubscribe via the customer portal at https://shop.karlog-it.com
or contact Karlog Fonds ApS via benjamin@karlog-it.dk

Payment

Karlog Fonds ApS receives online payments with Dankort, Visa / Dankort, Visa, Paypal.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated in your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

Karlog Fonds ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and can not be read by other outsiders.

Karlog Fonds ApS's own website also uses encryption with SSL protocol.

Right of withdrawal

No right of withdrawal is granted on items purchased in our webshop as the item is of such a nature that according to Danish law no right of return can or should be granted.

Read more on the Consumer Ombudsman's website.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with Karlog Fonds ApS, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal information for the purpose of being able to deliver the item to you.

The personal information is registered with Karlog Fonds ApS and stored for up to five years, after which the information is deleted.

When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed of exactly what information is collected and why.

The director and the employees of Karlog Fonds ApS have access to the information that is registered about you.

The data responsible for Karlog Fonds ApS is: Benjamin Karlog

We do not store and transmit customer information encrypted.

As registered with Karlog Fonds ApS, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act and inquiries in this connection should be directed to benjamin@karlog-it.dk .

Cookies
At https://karlog-it.dk cookies are used for the purpose of optimizing the website and its functionality, and thus make the visit as easy as possible for you.

You can delete cookies from your computer at any time. See how to delete your cookies on Webshop Cookies and Privacy Policy

Log statistics
We use a log statistic at https://karlog-it.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is abandoned, etc.

The log statistics are only used for the purpose of optimizing Karlog Fonds ApS's website.

Opportunities for appeal

Complaints about products can be sent to:

The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
ec.europa.eu

In the event of a complaint, our email address must be stated: benjamin@karlog-it.dk and the website on which you purchased the item.